Soft-sided bassinets are built differently than rigid furniture. Breathable mesh, fabric walls, and flexible mattresses are intentional design features that improve airflow and comfort while meeting safety standards.

Because of this, the mattress surface may not always appear perfectly flat when measured with a household level. This is normal and expected.

What matters most is frame stability.

How to Properly Check Your Bassinet

1 Place the bassinet on a flat, hard floor with all legs fully opened and locked.

2 Gently press on each corner. The bassinet should not rock or lift.

3 Place a level on a rigid support area such as the top rail or frame. Do not place the level directly on the mattress.

If the frame reads level and the bassinet does not rock, it is set up correctly.

Why the Mattress May Look Uneven

When the drop side moves up or down, fabric tension redistributes. This can cause:

• Mesh panels may pull slightly
• Mattress edges may flex
• Soft surfaces may shift visually

This is called tension-induced deflection and is normal in modular bassinets.

The frame stays level. The soft materials move.

This is similar to how a trampoline surface shifts when weight changes.

Is This Safe?

Yes. All bassinets are tested under federal and third-party safety standards that already account for:

• Mattress compression
• Fabric tension movement
• Baby weight distribution
• Real-world use

Minor soft-surface movement is expected and well within safe limits.

Safety is determined by frame stability, not by visual flatness of a soft mattress.

Normal & Safe

• Slight mattress slope at edges
• Fabric tension changes
• Soft surface flexing

Contact Support If You See:

• Bassinet rocking on the floor
• Uneven leg contact
• Frame instability

We are always happy to help.

Our Promise

Our goal is for you to feel confident, comfortable, and secure using the safest option for your home.